YouTube Not Working on Roku (Easy 100 % working)

You’re kicking back on the couch with your Roku remote in hand, getting ready for your monthly YouTube marathon. But wait—as soon as you click on the YouTube channel, the death wheel starts to spin. However, no matter what you do, videos may begin to play and then continue to pause and buffer.

You can get the greatest pleasure possible once “YouTube Not Working on Roku” is fixed. No way! It’s very aggravating when YouTube won’t work when all you want to do is watch videos on Roku.

Don’t panic just yet, though! You can attempt a few simple troubleshooting steps to restore YouTube functionality on your Roku device. Keep reading and we’ll walk through the top tricks step-by-step to help get you out of YouTube no-load purgatory.

Symptoms of YouTube Not Working on Roku

YouTube Not Working on Roku
Recognizing the signs of ‘YouTube Not Working on Roku.’ Explore common symptoms to troubleshoot and restore your streaming experience.

There are a few common indicators you may see when YouTube isn’t working properly on your Roku device.

YouTube won’t load or is stuck loading

If YouTube won’t open at all or appears to be stuck loading forever, there may be a problem with the Roku software or your Wi-Fi connection. Make sure your Wi-Fi signal is strong and that your Roku is connected to the internet first.

Try rebooting your Roku to update the software if Wi-Fi appears to be working properly. Restarting it requires unplugging the power cable for 30 seconds and then re-plugging it.

YouTube is freezing, buffering or crashing

Using the YouTube channel frequently and experiencing buffering, freezing, or crashes is typically an indication of software or network issues.

Aside from verifying the Wi-Fi connection and restarting the Roku, confirm that the most recent Roku software update is installed. Occasionally, problems with streaming apps can be caused by outdated software.

Error messages when trying to play YouTube videos

When attempting to play YouTube videos, error messages such as “playback error” or “video unavailable” may be displayed. These could be signs of content limitations or problems with your account.

Make sure the video you’re trying to watch is available in your country and that you’re logged into the correct YouTube account on your Roku device. If attempting a different video or changing accounts doesn’t solve the problem, there can be a short-term problem with YouTube.

YouTube layout or features not working properly

Have you noticed that the Roku version of the YouTube app appears different or that some functionalities don’t work as they should? This may occur if the YouTube channel has updated recently and it is incompatible with the version of Roku software you are using.

To get the best experience possible with YouTube and other streaming channels, make sure your Roku is running the most recent version of its system software. Try these procedures first, then if YouTube on your Roku TV or streaming stick still isn’t operating properly.

It’s recommended to report the problem to Roku support for additional assistance. They could be able to identify the issue and solve it, or they might be able to assist YouTube in resolving any technical problems with the channel.

Potential Causes of YouTube Issues on Roku

There are a few reasons why your Roku device might not be able to access YouTube. To have you streaming your preferred YouTube videos once more, let’s go over some troubleshooting techniques.

Software Update Needed

Software updates are often released by Roku and YouTube to address issues, enhance functionality, and introduce new features. Checking for any available upgrades is a smart idea if YouTube is functioning strangely on your Roku.

  1. Navigate to Settings from the Roku home screen.
  2. Click on System Update. Roku will look for the most recent changes.
  3. Choose Update Now if there is an update available. Roku will restart and automatically update.
  4. After it restarts, attempt to visit YouTube once more. It’s possible that the update fixed any problems.

Incorrect YouTube login info

There might be a problem with your login information if you’re having problems accessing YouTube or if your account isn’t syncing correctly.

  • Verify again that the email address and password you use to access your Roku account correspond to the details on your YouTube account.
  • Verify that your YouTube account is up to date and functioning properly.
  • Try logging out of the Roku YouTube channel and then back in using your actual login credentials.

Restricted content filter

Are there any restrictions on your Roku account that might be preventing you from watching some YouTube content? If so, your content filters might need to be adjusted.

  • Navigate to your Roku’s Settings > Parental restrictions. Verify the limits you have placed on the streaming services and the ratings of the content.
  • It might be necessary to remove or modify specific limitations in order to grant complete access to YouTube material.
  • Adjust as necessary, then try to access YouTube once more.
  • Alternatively, you can disable restrictions when streaming YouTube by configuring a passcode for your Roku profile.

Additional steps

Here are some additional things to try if the aforementioned solutions don’t resolve your Roku YouTube problems:

  1. Restart your Roku: After holding down the Home button for roughly five seconds, choose “Restart.”
  2. Verify Roku’s YouTube app upgrades: Select the ‘Update’ option next to YouTube in the Channel Store.
  3. Reinstall the YouTube channel after uninstalling it: By doing this, the app’s factory settings can be restored. You may need to sign in again.
  4. Return your Roku to its original configuration: Your device will be reset, and all accounts and settings will be cleared. Use just as a final option because you’ll have to reset your Roku to factory settings.

I hope this helps you get your Roku YouTube streaming back up and running. Please contact me with any more inquiries!

Troubleshooting Steps to Fix YouTube on Roku

Don’t worry if YouTube isn’t working on your Roku device—there are a few things you may attempt to fix it.

  1. Restart your Roku device first. All you have to do is unplug the power cable for a short while and then plug it back in.
  2. Software bugs that might be creating problems with the YouTube app can be fixed with this update.
  3. Try wiping and reinstalling the YouTube app on your Roku next. Select the YouTube app icon on the Roku home screen, then hit the * button on your Roku remote to remove it.
  4. After choosing “Remove channel,” pick it once more to make sure. To download the most recent version, go to the Roku Channel Store and add the YouTube app again.
  5. It’s a good idea to see whether your Roku device has any software upgrades available. Channel and app issues can occasionally be attributed to outdated software.
  6. To check if your Roku has any updates available, navigate to “Settings” > “System update” and choose “Check now.” Install the most recent update if that’s the case.
  7. Try returning your Roku to factory settings if YouTube is still not functioning. You will have to restart your Roku’s setup because this will remove all of the apps and settings.
  8. However, more severe software problems can be resolved with a reset. Go to ‘Settings’ > ‘System’ > ‘Factory reset’ and click ‘Reset’ to confirm.
  9. After a reboot, your Roku will guide you through the setup procedure once more.

Finally, if you still need assistance, you might have to get in touch with Roku support. They may release an update designed especially to address YouTube problems, and they can troubleshoot in further depth. The good news is that issues with the YouTube app itself are frequently transient, so you should be able to get it back to function on your Roku with a little perseverance and patience.

Contacting Roku Support for Assistance

YouTube Not Working on Roku
Experiencing problems with ‘YouTube Not Working on Roku’? Learn how to reach out to Roku Support for expert assistance and solutions.

After attempting the troubleshooting methods, if YouTube is still not functioning on your Roku device, it’s time to get in touch with Roku support. There are various ways to get in touch with Roku, and their support staff is accessible around-the-clock to assist with any problems. You can give Roku customer service a call immediately.

One-855-764-8974 (1-855-7-ROKU-4U) is their phone number. Be ready to share information about your Roku device, including the model number, software version, channel versions, and the particular YouTube problems you’re having, when you make the call. In an effort to fix the issue, the support representative will guide you through more troubleshooting techniques.

Should they be unable to resolve the matter over phone, they might have to arrange for a follow-up call or swap out your Roku device. You can also get in touch with Roku support by email. You can send them an email with specifics about your Roku YouTube problems at Be as thorough as possible about the problems, error messages, channel versions, software versions and other data that will help them troubleshoot and resolve the issue via email.

Email support lets you give more information up front, but it could take longer to receive a response. Additionally, Roku offers live chat help via their website. Visit and select “Chat with us” to initiate a live chat session with an agent.

This enables you to contact an agent in real time, fully describe your concerns, and receive troubleshooting assistance tailored to your particular issues with the YouTube channel on your Roku device. If necessary, the agent can also arrange for a follow-up phone contact.

When YouTube is not working on your Roku, contacting Roku support via phone, email, or live chat are all excellent choices for getting assistance. When you want to resume streaming your favorite YouTube content on your Roku device, their support crew is ready and available. Just make sure you provide them as much information as you can about the particular problems you’re having so they can fix it right away.


Why is YouTube not working on my Roku device?

There could be a number of causes, such as out-of-date software, problems with connectivity, or issues with the YouTube app. For solutions, refer to our troubleshooting guide.

How do I check for updates on my Roku?

Go to the Roku main screen, choose “Settings,” then select “System” and finally “System update.” To make sure your device is running the most recent software, install any updates that are available.

What should I do if restarting Roku doesn’t solve the issue?

Try removing and reinstalling the YouTube app from the Roku Channel Store if a straightforward restart doesn’t solve the problem. App-related issues can frequently be fixed by doing this.

How can I ensure a stable internet connection?

Navigate to “Settings,” choose “Network,” and check the status of your connection. Reset your router or join a more dependable network if necessary.

Is there a way to clear the cache on Roku for YouTube?

It is not possible to directly clear app caches on Roku. Reinstalling the YouTube app, however, has a comparable effect and can help fix problems with performance.

Are there known outages affecting YouTube on Roku?

To find out whether there have been any reported outages or problems with the service, check the YouTube Help Twitter account or go to the YouTube Status page.

What if the problem persists after trying all the troubleshooting steps?

If the problem continues, think about contacting Roku support for more tailored help according to the model and software version of your device.


  1. And that’s it for now, people. Here are a few easy fixes to try if YouTube isn’t working well with your Roku. Give your equipment a traditional reboot and reconnect first.
  2. While you’re at it, force-quit and relaunch the YouTube app. Check for any software upgrades by going into your Roku settings if that doesn’t work.
  3. Additionally, search for ways to change the channel lineup. Not a single dice yet? Time to bark up Google’s tree and make sure there are no service outages unique to YouTube or Roku in your location.
  4. Hopefully, one of these troubleshooting techniques will let you quickly resume streaming your favorite YouTube videos.
  5. If not, though, you might have to contact Roku support to get more assistance in solving the issue. Hopefully, that is not the case!

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