Wyze Error Code 90 (How To Fix It)

Welcome to the ultimate guide for resolving the enigmatic Wyze Error Code 90.

If you’ve ever met with this confounding problem, you know the frustration it brings. Fear not! In this comprehensive article, we’ll unravel the mystery behind Error Code 90, providing not only an understanding of its origins but also actionable steps to bid it farewell.

Why is this Guide Essential?

In the vast landscape of Wyze troubleshooting, Error Code 90 stands out as a common stumbling block. This guide is your compass through the maze of confusion, offering clarity on what Error Code 90 signifies and empowering you with practical solutions.

Let’s embark on this journey together, demystifying the intricacies of Wyze devices.

2023 Update

Wyze Cam users might encounter the “Error Code 90,” indicating an offline device. This issue is prevalent among various Wyze devices, including the Wyze Cam series and Wyze Video Doorbell.

It can display during live streams, post-device setups, or when trying to access a previously set-up camera.

What is Wyze Error Code 90?

Definition and Triggers

To skillfully resolve, it’s crucial to comprehend the enemy. Here, we examine into the core of Error Code 90, figuring out its meaning and examining the possibilities that often trigger its appearance.

Loaded with this understanding, you’ll be better equipped to grasp the issue head-on.

Troubleshooting Wyze Error Code 90:

Image showing a troubleshooting guide for resolving Wyze Error Code 90
Encountering Wyze Error Code 90? Dive into our comprehensive troubleshooting guide to swiftly resolve the issue and get your Wyze device back in action

Follow following steps

  • Factory Reset:

  1. Power off the Wyze camera.
  2. Hold the setup button while plugging in the USB cable.
  3. Keep the setup button pressed until the LED light turns solid blue.
  4. Follow the in-app guidelines to complete the setup.
  • Advanced Troubleshooting:

  1. Network Analysis.
  2. Firewall and Security Software Inspection.
  3. Advanced App Settings Verification.
  4. Firmware and Software Debugging.
  5. Network Protocol Inspection.
  6. External Interference Evaluation.

If the problem persists after trying these fixes or if you’re not sure how to change the settings, seek assistance from your ISP or go through our troubleshooting guide.

Recall that Wyze Support is unable to change or modify the settings on your network or modem.

Common Pitfalls to Avoid:

Mistakes that Worsen the Situation

Preventing missteps is as crucial as finding solutions. Here, we highlight common pitfalls that, if avoided, can save you from exacerbating Error Code 90.

Learn from the experiences of others and sidestep these potential traps.

Optimizing Wyze Device Performance:

Proactive Measures for Prevention

In the digital arena, preventing the problem is better than treating it later.

This section empowers you with proactive measures to optimize your Wyze device’s performance, reducing the likelihood of encountering Error Code 90 in the first place.

Insights into Wyze Error Code 90:

Understanding Technical Aspects

Delve deeper into the technical aspects of Error Code 90.

Real user experiences and insights provide a holistic view, allowing you to approach the issue not just as a problem but as an opportunity to enhance your understanding of Wyze devices.

What does Wyze error code 90 imply and how do I obtain my camera back online?

Wyze Error Code 90 typically indicates an issue with the connectivity of your Wyze camera.

It’s often linked with problems related to the camera’s capability to establish a stable connection to the internet.

When you witness this error, it means that your Wyze camera is facing difficulty imparting with the Wyze servers or retrieving the important resources to function better.

Here are steps you can take to troubleshoot and potentially get your Wyze camera back online.

  • Check Internet Connection:

  1. Guarantee  that your Wi-Fi network is firm and that your camera is within the range of the Wi-Fi signal.
  2. Restart your router to address any potential connectivity problems.
  • Camera Power Cycle:

  1. Power off your Wyze camera and cut the power
  2. Wait for about 10 seconds and then powered on again.
  3. Turn the camera back on.
  • Update Wyze App and Camera Firmware:

  1. On your mobile device, confirm that the Wyze app is the most recent version..

  2. Verify for any attainable software updates for your Wyze camera and adopt hem.
  • Reconfigure Wi-Fi Settings:

  1. Navigate to the camera settings within the Wyze app.
  2. Select “Device Statistics” and then “Wi-Fi Settings.”
  3. Re-write your Wi-Fi verification to confirm the camera is joined to the accurate network.
  • Factory Reset (Caution):

  1. If the diagnostic process is unsuccessful., you may review performing a factory reset on your Wyze camera.
  2. Take into account that a factory reset will wipe all settings and configurations, and you’ll seek to set up the camera again.
  • Contact Wyze Support:

  1. If the problem continues, it’s recommended to reach out to Wyze support for further help.
  2. Wyze support can provide explicit instructions based on the details of your situation.
  • Check Wyze Service Status:

  1. Check the Wyze Service Status page to check if there are any documented problems with Wyze servers that might be perturbing camera connectivity.

Be sure to proceed through these steps in an organized fashion, and use caution, Particularly when considering a factory reset.

If the problem carries on, getting in touch to Wyze support is the best course of action for personalized assistance.

How would you assess the internet speed at the location of my Wyze Camera?

You can use a variety of web tools or mobile apps to check the speed of your internet connection at the location of your Wyze camera. Here’s a detailed how-to:

  • Choose a Speed Test Tool:

  1. You may practice on websites like Google’s Speed Test (simply search for “speed test”), Fast.com, or Ookla (speedtest.net).
  2. Alternatively, you can install a speed test app on your smartphone by downloading it from the app store.
  • Position Your Device:

  1. Make sure your computer, smartphone, or tablet—which you are using for the speed test—is positioned exactly where your Wyze camera is.
  • Connect to the Same Network:

  1. Tie the device to the same Wi-Fi network that your Wyze camera uses.
  • Run the Speed Test:

  1. If working with a website, open the speed test site and click on the “Go” or “Begin Test” icon.
  2. If Utilizing a mobile app, open the app and start the speed test.
  • Review Results:

  1. Your internet speed can be measured with a speed test; the results are typically stated in Mbps, or megabits per second, for both upload and download speeds.
  2. Examine both upload and download speeds because they affect the functionality of your Wyze camera.
  • Interpret the Results:

  1. For Wyze cameras, a minimum download and upload speed of 1 Mbps is usually sufficient. Better performance, though, comes from faster speeds—especially when using the network with numerous devices sharing it.
  2. Download Speed: This is crucial for streaming video from your Wyze camera to your device. Higher download speeds ensure smoother video playback.
  3. Upload Speed: This is important for sending commands or adjusting settings to your Wyze camera. Higher upload speeds contribute to quicker response times.
  • Addressing Slow Speeds:

  1. You may wish to troubleshoot your Wi-Fi network if your internet speeds are significantly lower than you would expect.
  2. Relocate the Wyze camera closer to the router, change your internet plan, or look for interference if needed.

Keep in mind that internet speeds might vary, so it’s a good idea to take averages of speed tests at various times.

If your Wyze camera is giving you trouble even with a strong internet connection, you might think about contacting Wyze support for more help.

Reconnect and unplug a device via the Wyze application:

Image depicting the steps to disconnect and reconnect a device within the Wyze app for enhanced performance
Boost the connectivity of your device with the Wyze app! With our simple instructions, you may discover how to detach and reconnect a device in a straightforward and efficient manner.

The procedures below can be used to connect and disconnect a device within the Wyze app:

Disconnecting a Device:

  • Run the Wyze app on your mobile device.
  • Direct to the “Home” tab.
  • Choose the device you request to disconnect.
  • In the upper-right area, press the gear symbol, which represents the device settings.
  • Scroll down and select “Device Info.”
  • Tap on “Remove Device” or “Delete Device.”
  • Confirm the action to unpair the device.

Connecting a Device:

  • Assure the device is activated and in connecting mode.
  • In the Wyze app, go to the “+” sign to connect a new device.
  • select the device category (e.g., Camera, Sensor, etc.).
  • Follow the on-screen instructions to prepare the device for connecting.
  • Enter your Wi-Fi credentials when prompted.
  • For pairing with a certain device, either scan the QR code shown by the app or adhere to the given directions.
  • When the pairing process is finished, the device ought to show up in the app.

Depending on the Wyze device you are using, the exact steps may change.

For the most precise and current information, always consult the most recent user manuals and instructions provided by the Wyze app.

Reset router/modem

Image illustrating the process of resetting a router and modem for improved connectivity
Enhance your network’s performance by following our step-by-step guide on how to reset your router and modem. Stay connected seamlessly!

To restore your router or modem, follow these steps:

  • Spot the shutdown switch on your router or modem. It is normally on the back or side of the device.
  • Tap the shutdown switch to cut off the router or modem.
  • Wait for at least 10–15 seconds to guarantee that the device is completely shut down.
  • Tap the shutdown button again to turn the router or modem power on.
  • Wait for the device to fully restart and establish a connection with your internet service provider.
  • Once the lights on the router or modem indicate that it is online and operational, check your internet connection on connected devices.


Wyze Error Code 90 demands a sophisticated approach when conventional troubleshooting proves insufficient. Employing advanced techniques involves delving into network intricacies, software configurations, and potential external influences.

While these methods require a higher level of technical skill, they offer a pathway to resolving complex challenges and ensuring the seamless operation of your Wyze devices.

Remember to approach advanced troubleshooting with caution and document any changes made for future reference.


  • Why am I experiencing Wyze Error Code 90?

Error Code 90 is often linked to internet connectivity issues or outdated Wyze app settings.                           Follow the troubleshooting guide for solutions.

  • Can neglecting Wyze firmware updates cause Error Code 90?

Yes, outdated firmware can contribute to Error Code 90. Regularly update your Wyze device                          to prevent such issues.

  • What proactive measures can I take to avoid Error Code 90?

Regularly maintain your Wyze device, ensure stable internet connectivity, and stay                                              informed  about software updates.

  • Are there any specific scenarios that trigger Wyze Error Code 90?

Error Code 90 may occur during intermittent internet issues or when Wyze app settings                                   need adjustment.

  • How can I share my experience with resolving Wyze Error Code 90?

Feel free to share your insights on Wyze forums or community platforms to help others                                     facing similar challenges.





Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top