Paramount Plus Not Working on Roku (Try This Best & Easy Fix 1st!)

Hey there, looks like you’re having some issues streaming Paramount Plus on your Roku device. Don’t worry, it happens to the best of us. Technology doesn’t always cooperate the way we want it to. Today We will Fix “Paramount Plus Not Working on Roku”.

The good news is there are a few quick fixes you can try to get Paramount Plus working again on Roku so you can get back to enjoying your favorite shows.

Before you throw in the towel and call customer service in frustration, take a deep breath and work through these simple troubleshooting steps.

In just a few minutes you’ll likely be watching Star Trek Discovery, The Good Fight or whatever else you were in the middle of. Hang in there, we’ve got you covered!

Common Paramount Plus Issues on Roku

Common Paramount Plus Issues on Roku

If you’re having trouble accessing Paramount Plus on your Roku device, don’t worry – there are a few fixes you can try.

Check for app updates

The Paramount Plus Roku channel app may need to be updated. Highlight the Paramount Plus app on your home screen and press the * button on your Roku remote.

Select ‘Check for updates’ and install the latest version. This ensures you have the newest features and security updates.

Restart your Roku

Sometimes a quick restart can refresh your Roku and fix any minor software glitches. Unplug the power cable from your Roku for 30 seconds.

Plug it back in and wait 2 minutes as it restarts. Try opening the Paramount Plus app again.

Uninstall and reinstall the Paramount Plus app

If restarting your Roku doesn’t do the trick, you may need to uninstall the Paramount Plus app and reinstall the latest version.

  1. Go to your Roku home screen.
  2. Highlight the Paramount Plus app and press the * button.
  3. Select ‘Remove channel’.
  4. Then go to the Roku Channel Store, search for ‘Paramount Plus and re-add the channel.
  5. Once installed, open the app and log in with your subscription credentials.

Check your internet connection

"Image displaying text: 'Check Your Internet Connection.' Paramount Plus Not Working on Roku? Ensure a stable internet connection for seamless streaming experiences.
Facing Paramount Plus Not Working on Roku? Begin troubleshooting by examining your internet connection. A stable connection is key for uninterrupted streaming

Streaming Paramount Plus requires a high-speed, stable internet connection. Run an internet speed test on your Roku to check for any connectivity issues.

Consider restarting your modem and router if your wi-fi seems slow. Paramount Plus recommends at least 3 Mbps for smooth streaming on Roku.

Contact Paramount Plus customer support

If you’ve tried the steps above and Paramount Plus is still not working properly on your Roku, you may need to contact their customer support for further help.

They can troubleshoot any account-specific issues and may be able to refresh your subscription credentials or access. You can reach them through their website’s live chat or by phone.

With some patience and troubleshooting, you should be able to get Paramount Plus up and running again on your Roku. Let me know if you have any other questions!

Checking Your Roku and Paramount Plus Subscriptions

Checking Your Roku and Paramount Plus Subscriptions

First things first, double check that you have an active subscription to Paramount Plus. Log in to your account on paramountplus.com to confirm your subscription is current and that you haven’t reached the maximum number of streams.

If everything looks good there, move on to troubleshooting your Roku device.

Check for Software Updates

Outdated software is a common cause of streaming issues.

  1. Navigate to the Home screen on your Roku and select Settings > System update to check if there are any available updates.
  2. Install the latest update which often contains bug fixes and security patches to keep your device running smoothly.

Reset Your Roku

If updating the software doesn’t work, try resetting your Roku to factory default settings.

  1. Go to Settings > System > Advanced system settings > Factory reset.
  2. This will reset your device to its original state when you first unboxed it.
  3. You’ll have to re-enter your account info, Wi-Fi password and re-download any streaming channels, but it can help resolve software glitches causing problems.

Unplug and Re-pair Your Roku

Paramount Plus Not Working on Roku
Facing issues with Paramount Plus not working on Roku? Kickstart your troubleshooting with a simple yet effective step: Unplug and re-pair for improved performance

As a last resort, you may need to unplug your Roku for a few minutes to reset it, then re-pair the device with your WiFi network.

  1. Unplug the power cable from the back of your Roku, wait 3-5 minutes, then plug it back in.
  2. When the home screen appears, select Settings > Network > Set up new connection.
  3. Follow the on-screen prompts to re-enter your Wi-Fi password and connect your Roku.
  4. This hard reset can fix connection issues with your router that a standard reset may miss.

If Paramount Plus is still not working after trying the steps above, the issue could be with their service. Check Paramount Plus technical support site for any reported outages in your area.

Try streaming from another device to determine if the problem lies with your Roku or with the Paramount Plus app itself.

With a little patience and troubleshooting, you’ll be back to enjoying your favorite shows and movies in no time!

Troubleshooting Paramount Plus Problems on Roku

If you’re having issues streaming Paramount Plus on your Roku device, don’t worry, there are a few things you can try to get it working again.

Restart Your Roku

The easiest fix is often restarting your Roku. Press and hold the power button for about 5 seconds until it restarts. Once it’s back on, try launching the Paramount Plus channel again.

This will refresh the memory and software, which can often resolve minor glitches.

Update Roku Software

"Image displaying text: 'Update Roku Software.' Paramount Plus Not Working on Roku? Keep your device up-to-date for optimal streaming experiences."
Troubleshooting Paramount Plus Not Working on Roku? Stay ahead with a crucial step – update your Roku software for enhanced performance and reliability.

Outdated software on your Roku could be causing problems with the Paramount Plus channel. Go to Settings > System > System update and select “Check now” to download the latest system update.

After updating, restart your Roku and see if Paramount Plus will launch.

Remove and Re-add Paramount Plus Channel

If restarting and updating your Roku doesn’t do the trick, you may need to remove the Paramount Plus channel and then re-add it. Go to Settings > Manage channels.

Find the Paramount Plus channel and select ‘Remove channel’. Then, go to the Channel Store and search for Paramount Plus to re-add it. When the channel is re-installed, restart your Roku again.

Reset Your Roku to Factory Settings

As a last resort, you may need to perform a factory reset of your Roku device to restore default settings. Warning: this will remove all channels and account info, so only do this if other steps didn’t work.

Go to Settings > System > Factory reset. Select ‘Reset device’ and follow the prompts to confirm. Your Roku will reboot and walk you through guided setup again. Re-add your account info and the Paramount Plus channel.

Paramount Plus is a popular streaming service, so issues are usually fixable. Try the steps above and your Roku should be back to streaming your favorite shows and movies in no time.

If problems continue, you may need to contact Roku or Paramount Plus support for additional help.

How to Update and Reinstall Paramount Plus on Roku

If Paramount Plus is not working properly on your Roku device, don’t worry, there are a few things you can try to fix it. Follow these steps to update and reinstall the Paramount Plus channel on your Roku.

Check for Updates

First, check if there are any available updates for your Roku device or the Paramount Plus channel. Outdated software can sometimes cause issues with streaming services.

  1. On your Roku home screen, go to Settings > System > System update. Select “Check now” to see if there are any updates available for your Roku device. Install any updates.
  2. Go to the Channel Store on your Roku and select “Update all” to update any out-of-date channels, including Paramount Plus.
  3. If updates don’t fix the issue, you may need to uninstall and reinstall the Paramount Plus channel.

Uninstall and Reinstall the Channel

  1. From the home screen, go to Settings > System > System restart. Select “Restart” to restart your Roku device.
  2. After restarting, go to the Channel Store and select “Remove channel” next to the Paramount Plus logo. Confirm to uninstall the channel.
  3. Reinstall the Paramount Plus channel from the Channel Store. Once installed, the channel should load with the latest version which will hopefully resolve any issues.
  4. Sign in again with your Paramount Plus account credentials and your library, watch history and other details should restore.

If you’re still having trouble accessing Paramount Plus after trying the steps above, it may be an issue with your internet connection or Paramount Plus service.

You can try:

  • Checking your Wi-Fi signal and router
  • Resetting your modem and router
  • Contacting Paramount Plus support for further help

With some patience and troubleshooting, you should be back to enjoying shows and movies on Paramount Plus in no time. Let me know if you have any other questions!

Contacting Roku and Paramount Plus Support for Assistance

If Paramount Plus is not working properly on your Roku device, don’t worry, there are a few things you can try to fix the issue before contacting their support teams.

Make sure your Roku and Paramount Plus are up to date

  • Update your Roku software and reboot your device. Outdated software can sometimes cause streaming issues.
  • Update the Paramount Plus channel on your Roku. Open the Channel Store and select Update Available next to the Paramount Plus logo.

Sign out and sign back in

  • Signing out of the Paramount Plus channel on your Roku and then signing back in can often resolve temporary issues.
  • Go to Settings → Account → Sign Out on your Roku to sign out of Paramount Plus.
  • Then select the Paramount Plus channel tile again to sign back in with your email and password.

Clear your Roku cache and cookies

  • The cache and cookies on your Roku device can build up over time and interfere with streaming. Clearing them is an easy fix and won’t delete your saved data or login info.
  • Go to Settings → System → Advanced system settings → Clear cache and Clear cookies on your Roku.
  • After clearing the cache and cookies, reboot your Roku and try streaming Paramount Plus again.

If Paramount Plus is still not working properly after trying the steps above, you may need to contact their support teams for further help. Roku and Paramount Plus both offer chat and phone support to help resolve any issues with using the service.

They should be able to troubleshoot with you to get Paramount Plus streaming again on your Roku device. With any luck, one of the simple fixes above will do the trick, but their support teams are there if you need them.

FAQS

Why is Paramount Plus not working on Roku device?

Several factors could contribute to this issue, such as network issues, app glitches, or outdated software. Our troubleshooting guide provides step-by-step solutions.

How can I troubleshoot Paramount Plus on Roku?

Start by ensuring your Roku software is up-to-date, check your internet connection, and restart both the Roku device and the Paramount Plus app. For more detailed steps, refer to our troubleshooting tips.

Is there a specific error message I should look for?

Yes, error messages may vary. Common ones include network errors or playback issues. Refer to our guide for specific error code explanations and solutions.

Does Paramount Plus support Roku devices?

Yes, Paramount Plus is compatible with most Roku devices. If you’re experiencing issues, our guide helps identify and resolve any compatibility issues.

Can I reinstall the Paramount Plus app on Roku?

Absolutely. Uninstall the app, restart your Roku device, and reinstall Paramount Plus from the Roku Channel Store. This often resolves performance issues.

Are there known service outages affecting Paramount Plus on Roku?

Check Paramount Plus and Roku service status online. If there’s a known outage, the issue might be on their end. Otherwise, our guide can assist with individual troubleshooting.

What if the problem persists after troubleshooting?

If issues persist, reaching out to Paramount Plus customer support or Roku support is recommended. They can provide personalized assistance based on your specific situation.

Conclusion

  • So there you have it – a few common sense steps to get Paramount Plus streaming again on your Roku device.
  • Technology can be frustrating when it’s not functioning as intended but a methodical approach to troubleshooting the issue is usually all it takes.
  • You’ll be back to enjoying your favorite shows, live sports and movies in no time.
  • And if after trying the recommended fixes Paramount Plus is still not working properly, you can always reach out to their customer service for additional help.
  • But with any luck, these simple solutions did the trick and you’re already immersed in an episode of The Good Fight or Star Trek: Discovery. Happy streaming!

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