Hisense TV black screen ( Try This Secret Strategy 1st! )

So your Hisense TV has a black screen – the backlight is on, but there’s no picture. The Hisense TV “black screen of death” is incredibly frustrating, especially when it happens on a brand new TV. 

Luckily, this is usually only a temporary issue and I’ve found a several proven ways to fix it.

If you try each and every one of these solutions, I am extremely confident one of them will work for you.

1. Troubleshooting Hisense TV Black Screen Issues:

Hisense TVs have made a name for themselves in the home entertainment market, but even the greatest gadgets have problems from time to time. The intimidating black screen is one problem that many people encounter frequently.

This thorough guide provides helpful troubleshooting techniques and preventive actions in an attempt to solve the riddles of the Hisense TV black screen issue.

1.1 Unplug Hisense TV from Wall

When faced with a perplexing black screen on your Hisense TV, the first step might surprise you with its simplicity—unplug your TV from the wall.

Quick Fix for Hisense TV Black Screen: Unplug your Hisense TV from the wall to troubleshoot and resolve the 'Hisense TV black screen' issue.
Take the first step in resolving the ‘Hisense TV black screen’ problem by unplugging your TV from the wall. A simple solution to kickstart your troubleshooting journey.

This action serves as a soft reset, allowing the TV’s internal components to power down and restart.

  1. Wait for 10-15 Minutes:
    • After unplugging, give it some time. Waiting for at least 10-15 minutes allows any residual electrical charge to dissipate and the TV to fully reset.
  2. Plug it Back In:
    • Reconnect the TV to the power source and turn it on. This straightforward step often resolves minor software glitches that could be causing the black screen.
  3. Test Different Power Outlets:
    • If the issue persists, try plugging the TV into a different power outlet. Sometimes, the problem may be with the outlet rather than the TV itself.
  4. Consider a Surge Protector:
    • To prevent future issues, using a surge protector can safeguard your Hisense TV from power fluctuations that might contribute to a black screen.

By starting with this uncomplicated yet effective method, you might find that the black screen vanishes, saving you from more intricate troubleshooting steps.

1.2 Check All HDMI Connections

The importance of HDMI connections cannot be overstated in the realm of home entertainment. A loose or faulty HDMI connection can be a prime culprit behind a Hisense TV displaying a black screen.

Ensuring Connectivity: Check all HDMI connections to troubleshoot and address the 'Hisense TV black screen' issue.
Step into a world of clear visuals by meticulously checking and securing all HDMI connections to resolve the ‘Hisense TV black screen’ problem.

Follow these steps to ensure your HDMI connections are not causing the issue:

  1. Inspect Each HDMI Port:
    • Carefully examine each HDMI port on your Hisense TV. Look for any visible damage or bent pins inside the ports.
  2. Securely Connect Cables:
    • Ensure that all HDMI cables are securely connected to both the TV and the external devices (e.g., cable box, gaming console). A loose connection can disrupt the signal.
  3. Try Different HDMI Cables:
    • If possible, substitute the existing HDMI cables with known working ones. This helps rule out the possibility of a faulty cable causing the black screen.
  4. Use the Correct HDMI Input:
    • Confirm that you are using the correct HDMI input on your Hisense TV for the connected device. Switch between inputs to see if the black screen persists.

By meticulously checking and addressing any issues with HDMI connections, you increase the likelihood of resolving the black screen problem on your Hisense TV.

1.3 Issue with Hisense TV Backlight

The backlight is an integral component responsible for illuminating the display. If there’s an issue with the backlight, it can result in a black screen even though the TV may still be powered on.

Diagnosing Backlight Issues: Explore solutions for the 'Hisense TV black screen' problem caused by potential backlight issues.
Dive into troubleshooting the ‘Hisense TV black screen’ issue by addressing potential backlight concerns. Illuminate your viewing experience with our step-by-step guide.

Here’s how to address potential backlight problems:

  1. Check for Backlight Bleeding:
    • Inspect the edges of the screen for backlight bleeding, which can affect uniform illumination. If present, it may warrant professional attention.
  2. Dim or Flickering Backlight:
    • If the backlight appears dim or flickers, it could be a sign of a malfunctioning backlight. This may require a replacement.
  3. Use a Flashlight Test:
    • Perform a flashlight test in a dark room. Shine a flashlight at an angle on the TV screen. If you can see faint images, the backlight might be the issue.
  4. Adjust Backlight Settings:
    • Access your TV’s settings and adjust the backlight settings. Sometimes, a simple adjustment can alleviate issues.

1.4 Replacing Hisense LED Backlight Strips

If you’re comfortable with a DIY approach and suspect that the LED backlight strips are the root cause of the black screen, replacing them may be a viable solution.

DIY Solution for Hisense TV Black Screen: Step-by-step guide on 'Replacing Hisense LED Backlight Strips' to fix the black screen issue.
Empower yourself with a DIY approach to resolve the ‘Hisense TV black screen’ problem by replacing LED backlight strips. Illuminate your viewing experience with our comprehensive guide.

Here’s a step-by-step guide:

  1. Gather Necessary Tools:
    • Collect a screwdriver, pliers, and replacement LED backlight strips compatible with your Hisense TV model.
  2. Power Off and Unplug:
    • Ensure your TV is powered off and unplugged from the electrical outlet to guarantee safety during the replacement process.
  3. Remove Back Cover:
    • Use a screwdriver to carefully remove the back cover of your Hisense TV, exposing the internal components.
  4. Locate the LED Backlight Strips:
    • Identify the LED backlight strips, usually positioned along the edges or behind the screen.
  5. Disconnect Old Strips:
    • Gently disconnect the old LED backlight strips from the power supply and circuit boards.
  6. Install Replacement Strips:
    • Connect the new LED backlight strips to the same ports and positions where the old ones were removed.
  7. Reassemble and Test:
    • Put the back cover back in place, secure it with screws, and power on your TV to test whether the black screen issue is resolved.

Remember, if you’re unsure about performing this replacement yourself, it’s advisable to seek professional assistance to avoid any potential damage to your TV.

1.5 Replacing the T-CON Board

The T-CON board, short for Timing Control board, is a crucial component responsible for processing the video signal and ensuring it displays correctly on your TV screen.

If the T-CON board malfunctions, it can lead to issues such as a black screen.

Advanced Troubleshooting: Guide to 'Replacing the T-CON Board' for resolving the 'Hisense TV black screen' issue.
Dive into advanced troubleshooting to fix the ‘Hisense TV black screen’ issue by replacing the T-CON Board. Illuminate your screen with our step-by-step guide.

Here’s a step-by-step guide on replacing the T-CON board:

  1. Identify T-CON Board Location:
    • Open the back cover of your Hisense TV and locate the T-CON board. It’s usually situated near the middle top or bottom of the TV.
  2. Power Off and Unplug:
    • Turn off your TV and unplug it from the power source to ensure safety during the replacement process.
  3. Disconnect Cables:
    • Carefully disconnect all cables connected to the T-CON board. Take note of their positions for reassembly.
  4. Remove T-CON Board:
    • Unscrew the T-CON board from its position. Be gentle to avoid damaging any components.
  5. Install New T-CON Board:
    • Align the new T-CON board in the same position and secure it with screws. Reconnect all cables to their respective ports.
  6. Reassemble and Test:
    • Put the back cover back on, secure it with screws, and power on your TV. Check if the black screen issue is resolved.

Replacing the T-CON board is a more advanced troubleshooting step, and if you’re uncertain, consider seeking professional assistance.

1.6 Hisense TV Support

When all else fails, and troubleshooting steps become more complex, reaching out to Hisense TV support can be a game-changer.

Here’s how you can seek support:

  1. Online Support Portal:
    • Visit Hisense’s official website and navigate to their support section. They often have a comprehensive online portal with FAQs, troubleshooting guides, and software updates.
  2. Customer Service Hotline:
    • Contact Hisense’s customer service hotline for personalized assistance. Have your TV model number and details of the issue ready for efficient troubleshooting.
  3. Live Chat Support:
    • Many companies, including Hisense, offer live chat support on their website. This allows you to interact with a support representative in real-time for quick solutions.
  4. Social Media Channels:
    • Check Hisense’s official social media channels. Companies often use platforms like Twitter and Facebook to address customer concerns and provide support.
  5. Community Forums:
    • Explore community forums on the Hisense website or other tech forums. Sometimes, fellow users share valuable insights and solutions based on their experiences.

By utilizing the available support channels, you can leverage the expertise of Hisense professionals and the collective knowledge of the community to find a resolution to your Hisense TV black screen issue.

1.7 Hisense TV Warranty

Understanding the terms and coverage of your Hisense TV warranty is crucial for resolving issues without incurring additional costs.

Here’s what you need to know about Hisense TV warranties:

  1. Check Warranty Period:
    • Locate your TV’s purchase receipt or documentation to determine the duration of your warranty. Hisense typically offers a limited warranty that varies by model.
  2. Coverage Details:
    • Familiarize yourself with what the warranty covers. It usually includes defects in materials and workmanship, but not damage caused by accidents or misuse.
  3. Claiming Warranty Services:
    • If your Hisense TV is within the warranty period and the black screen issue is covered, contact Hisense customer support. They will guide you through the warranty claim process.
  4. Professional Repair Services:
    • Hisense may provide authorized service centers for repairs covered by the warranty. Ensure that any repairs are conducted by authorized technicians to maintain warranty validity.
  5. Out-of-Warranty Options:
    • If your TV is no longer under warranty, inquire about Hisense’s out-of-warranty repair services. They may offer paid repair options to address the black screen issue.

Understanding and leveraging your Hisense TV warranty ensures you explore all available options for resolving the black screen problem, whether it’s covered by the warranty or requires additional services.


  1. When a TV is unplugged from the wall, how long does it take for it to reset?A full reset is ensured by waiting 10 to 15 minutes for any leftover electrical charge to release.
  2. Can black screen problems be avoided in the future with a surge protector?A surge protector will, in fact, protect your Hisense TV from power fluctuations that could cause a blank screen.
  3. Is it safe for me to replace the LED lighting strips on my own?It is doable if you feel confident doing do-it-yourself projects. However, if in doubt, it’s best to consult a specialist.
  4. How can I find out how long my Hisense TV is under warranty?To find out how long your TV is covered under warranty, find the purchase paperwork or other supporting papers. 
  5. What is covered by the Hisense TV warranty?Material and workmanship flaws are normally covered by the guarantee; misuse or accident-related damage is not covered.


  1. The troubleshooting process may seem difficult while trying to revive your Hisense TV.
  2. This article provides you with the necessary expertise to handle operations ranging from unplugging and waiting to replacing backlight strips or the T-CON board, which are more difficult.
  3. Recall that there is always a fix for a black screen, and with the correct strategy, your Hisense TV problems can frequently be fixed.
  4. Use all of Hisense’s assistance channels when you start your troubleshooting journey: their online portal, customer service hotline, live chat, and community forums.
  5. So do not be afraid of the black screen; with the right information and assistance, you can restore color and pleasure to your living area by lighting up your Hisense TV.
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